Description Price Shipping

Tec Daddy’s Service Technician Survival School on DVD 12-easy payments plan

Discs 1 & 2 shipped immediately, then one disc per month for 11 months.

$100.00
per month
$6.95
per month
Add To Cart

Tec Daddy’s Service Technician Survival School on DVD  single-payment plan

Receive all 13 discs in one single shipment

$1200.00 $11.95 Add To Cart

The Power of Positive Pricing

Free 30-day membership to Service Roundtable with purchase.

$49.95 $6.95 Add To Cart

Over-The-Top HVAC Sales on audio CD

$49.90 $6.95 Add To Cart

Quantifying Quality for HVAC Sales on audio CD

$49.90 $6.95 Add To Cart

Slacker’s Guide To HVAC Sales on audio CD

$199.00 $11.95 Add To Cart

HVAC Sales Mini Combo Pack:

Includes both “Over-The-Top HVAC Sales” and “Quantifying Quality” CD’s

59.90 $6.95 Add To Cart

HVAC Sales Full Combo Pack:

Includes “Over-The-Top HVAC Sales,” “Quantifying Quality,” and “Slacker’s Guide”

$558.90 $229.00 $11.95 Add To Cart

View my Cart

A 10-Step Guide To Surviving Your First Leadership Role

Achieving your first leadership role is very exciting. It’s a clear sign that on the right track in your career. It is also the first time that your success is tied directly to the performance of other people. Here are 10 tips which will help you overcome the challenges you may face in this new role.

 

 

  • Start with a comprehensive and effective hiring process. Choose team members in a way that leads to top employee performance and engagement. You’ll save yourself a lot of time if you get it right from the get-go.

 

  • Make sure you expectations are clear. Set daily, weekly, and yearly goals which you expect your team to accomplish, and review them regularly with your employees.

 

  • Keep notes. Don’t rely on your memory. This is especially important when dealing with problem employees. If you take adequate notes during each interaction with them, they won’t be able to claim you never told them to do something, or that they didn’t realise how serious something was. You’ll have it all there in writing.

 

  • Study all the personalities and scenarios which you could encounter, and prepare for each one. With each problem there will be an individual and different solution.

 

  • Set a good example. Demand from yourself the same level of professionalism that you would expect from others. If you expect your team to be upbeat and cheery, then make sure you are, too! If you want reports to be written up error-free, then you better double check your work.

 

  • Encourage feedback. The best way to find out how well you are working in your role is to get feedback from those you are directly managing. Think about ways you can make the feedback anonymous and non-threatening for your employees.

 

  • Be decisive. It’s all too easy to defer the difficult decisions, but ultimately costly for the job and for how you’re perceived as a leader. Don’t be afraid of seeking help, but in the end you want to appear in control of the situation.

 

  • Don’t get too emotionally involved. Take a deep breath. Your role is the help the employee understand that something needs to change. Then your job is to help them come up with solutions.

 

  • Accept that you still have some learning to do. Although you have found yourself in this role for a reason, you may find yourself lacking confidence. Be prepared to learn from others, including your new team.

 

  • Enjoy it! Leadership can be challenging, but it is very frequently rewarding.

Leave a Reply

Your email address will not be published. Required fields are marked *