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Tec Daddy’s Service Technician Survival School on DVD 12-easy payments plan

Discs 1 & 2 shipped immediately, then one disc per month for 11 months.

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Tec Daddy’s Service Technician Survival School on DVD  single-payment plan

Receive all 13 discs in one single shipment

$1200.00 $11.95 Add To Cart

The Power of Positive Pricing

Free 30-day membership to Service Roundtable with purchase.

$49.95 $6.95 Add To Cart

Over-The-Top HVAC Sales on audio CD

$49.90 $6.95 Add To Cart

Quantifying Quality for HVAC Sales on audio CD

$49.90 $6.95 Add To Cart

Slacker’s Guide To HVAC Sales on audio CD

$199.00 $11.95 Add To Cart

HVAC Sales Mini Combo Pack:

Includes both “Over-The-Top HVAC Sales” and “Quantifying Quality” CD’s

59.90 $6.95 Add To Cart

HVAC Sales Full Combo Pack:

Includes “Over-The-Top HVAC Sales,” “Quantifying Quality,” and “Slacker’s Guide”

$558.90 $229.00 $11.95 Add To Cart

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Grow Your Business by Always Finding a Way to Say “Yes!”

One of the most powerful phrases that any business owner can use is simple: “yes—we can do that!”

Why is saying “yes” such a big deal?

Because these days, it seems that most people, business owners and others, look for every excuse to say no. Rather than looking for paths to success, too many individuals and businesses focus on the reasons that something can’t be done. As the old saying goes, “where there’s a will, there’s a way.” Many people today seem to have lost the will to overcome challenges.

This reality offers a valuable opportunity to you, as a contractor or small business owner. Whether you realize it or not, your clients are desperately looking for service providers who specialize in saying yes. Your clients have enough on their plates—the last thing they need to hear from their contractor is a list of excuses for why something can’t be done. What they want to hear is “yes—we’ll get it done!”

What can you do to eliminate the phrase “we can’t do that” from your vocabulary? Below are two specific suggestions.

1) Create a culture of problem-solving. Oftentimes, the difference between success and failure comes down to your mindset. If you can train your team to think positively and to always look for solutions, you give yourself the best chance to succeed—and therefore, the opportunity to tell a client “yes, we’ll get it done!”
2) Build a network of service providers. From time to time, your clients will make requests that you simply cannot meet. But if you’ve built a strong network, chances are you know someone who can get the job done. Instead of telling your client “no,” you can tell him “that’s outside our area of expertise, but let me connect you with my good friend Joe—he’ll get the job done!” Make a habit of this, and over time your clients will come to depend on you as someone who always has the solution for their challenge.
Focus on always finding a way to meet the needs of your customers—and you’ll never have trouble bringing in new business!

Kenny Chapman

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