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Tec Daddy’s Service Technician Survival School on DVD 12-easy payments plan

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Tec Daddy’s Service Technician Survival School on DVD  single-payment plan

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The Power of Positive Pricing

Free 30-day membership to Service Roundtable with purchase.

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Over-The-Top HVAC Sales on audio CD

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Quantifying Quality for HVAC Sales on audio CD

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Slacker’s Guide To HVAC Sales on audio CD

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HVAC Sales Mini Combo Pack:

Includes both “Over-The-Top HVAC Sales” and “Quantifying Quality” CD’s

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HVAC Sales Full Combo Pack:

Includes “Over-The-Top HVAC Sales,” “Quantifying Quality,” and “Slacker’s Guide”

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Is your body language sabotaging your sales?

Body Language

“A failure to look someone directly in the eye makes you come across as shifty and untrustworthy”hand
Body Language is a determining factor with first impressions being one of the first attributes that can be assessed by client and employers.
If someone’s already created his or her own impression of you it can be very hard to change that.

Do’s
– 1. Act with a firm handshake, firm handshakes make a great first impression. Applying a stable grip shows confidence and subtle dominance and will establish you as someone to be taken seriously.

– 2. Having eye contact with someone is very important; if there is little eye contact during conversation can give an impression of shiftiness/untrustworthy. Having to much eye contact can be a little intimidating. Be mindful of others body language as a measurement of how they’re responding to you.

– 3. Hand Gestures are a good way of embellishing your words while complementing any points you’re giving off. Just be aware of hand movements and not let them go over the top.

– 4. Closing an interaction should be done with a firm handshake leaving a friendly and warm impression.

Don’ts
– 1. Crossing arms can appear as being defensive, giving an impression of disinterested, unfriendly and unapproachable. Hand should be kept in your lap. Avoid placing them in your pockets too.

– 2. Nodding to frequently can make it difficult for someone to take you seriously as well as distracting for whoever is speaking. Occasional nods are good it shows you are engaged and absorbing the information.

– 3. Don’t be a blank slate, even in a business meeting scenario an occasional laugh and smile helps put a client at ease and more comfortable. You don’t want to be completely stiff either you want be more natural then robotic so slight shifts around are encouraged.

Don’t fake your body language because people get your truth and over time, your intentions, promises, actions and results will either promote you as being trustworthy or expose you as being untrustworthy.

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