Sometimes you hear people talk about the “going rate” for a given job. What passes for the “going rate” typically ends up being the lowest price charged in a market, and contractors who don’t know any better will match it. Buyer beware: You get what you pay for.
Reputable contractors cannot stay in business with the lowest prices in town. The only way to make a living with the “going rate” is to cut corners with inferior people, materials, tools and business practices. Contractors who charge the “going rate” are usually hard to reach. Call them and you might talk to a machine telling you they’ll call you back but who knows when that will be? When (if!) they show up it might be in a rickety old truck that may leak oil in your driveway. Some going-raters quote a low price and then load up with “extras” as the job unfolds. Other tricks include charging for services never performed or charging by the hour and stretching out the clock.
It’s important for homeowners to distinguish between price and value. Price can be measured simplistically in dollars. Value includes the benefits received in relation to the dollars spent. Value in our business means showing up on time, providing you with professional technical service and customer care, cleaning up after a job and assuring your satisfaction.
Our company cannot survive matching the lowest prices in town. Instead, we believe in charging a fair price for delivering top-notch value to our customers. Give us a call if you want your problems fixed right and in a timely manner with professional care.